Zenith People, the friendly and professional recruitment agency
Zenith People are looking to recruit and experienced Customer Service and Business Admin Apprenticeship Trainer to provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation. The role responsibilities:
- To deliver high quality apprenticeship standards using methods that will stimulate learning appropriate to learner needs and the demands of the programme both face to face and remote, 1-2-1 and in groups when required.
- Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements.
- Complete and use initial assessment results to ensure learning needs are met.
- Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners.
- Monitor learner progress to ensure learning continues and learners achieve in a timely manner.
- To support the achievement of KPI’s, business performance, and contractual targets for learner retention and success rates.
- Provide thorough feedback to employers and learners during reviews on progress.
- Seek feedback from learners on learning support materials to review and improve the service and learning experience. Work closely with the Quality and Compliance Team to ensure paperwork associated with the programme is completed to a high standard within required timescales, and that systems and processes are followed and are in line with contractual deadlines.
- Act on feedback from teaching observations, employers, peers, or other review processes.
- Keep fully up to date with Ofsted, Awarding Organisations, and other stakeholder requirements.
- To comply with IQA standards and participate in IQA activities with a willingness to gain qualifications where needed.
- Provide impartial advice and guidance to all learners to support progression.
- Promote Safeguarding and Prevent, British Values, Maths and English in all sessions.
- Promote and monitor equality and diversity in all aspects of the role and record issues that may arise.
- Use a variety of delivery methods that will stimulate learning appropriate to learner needs.
- Deliver additional sessions and one to one support where required to ensure all learners can succeed.
- Track and record learner progress ensuring that accurate and reliable information on predicted achievement and success rates are readily available.
- Complete weekly update meetings and monthly caseload reports.
- Deliver against internal standards, systems and procedures and involvement in internal audit programme.
- Contribute to external audits from awarding organisations and funders.
- Maintain up to date knowledge of all programmes including apprenticeships, our commercial offer and recruitment services.
- Provide a high level of customer service to all learners and parties contacting the business.
- Have experience delivering vocational qualifications to groups of learners and individuals from a range of backgrounds.
- Hold a full teaching qualification - PGCE, PCET, DTLLS Recognised Assessor award: D32/D33, A1, TAQA or CAVA
- Must have excellent written and verbal communication skills with the ability to communicate professionally at all levels.
- Experience of unsupervised working and using own initiative.
- Experience of online learning and assessment platforms.
- The ability to work in a target orientated environment and achieve required measures of success and quality.
- Understand different learning styles and how to differentiate through various teaching methods.
- Be able to motivate self and learners.
- Be willing to work flexible hours and locations as required, be committed and enthusiastic.
- Excellent organisational, IT and administrative skills
- Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)
- A-Level or equivalent (preferred)
- customer service: 1 year (preferred)
- Driving Licence (preferred)
Job Features
| Job Category | Commercial |
| Salary | £Negotiable |
Zenith People are looking to recruit an experienced Management Accountant to work at its client site in Gateshead. In the role you will be responsible for reporting management information; month-end, quarter end and annual processing for the business. To be part of the division’s finance team which helps ensure that effective financial and internal controls are in place at division locations and assists with other projects or issues across the division as required. This is a fantastic opportunity for an individual to advance their skills and progress within the business. You will be joining a dynamic team and be part of a company that values innovation, collaboration, and continuous learning. The role responsibilities:
- To produce daily, weekly and month end reporting which provides a professional service to both internal and external customers
- To ensure location assets are safeguarded and have adequate processes in place to support financial reporting.
- To ensure all internal controls are in place, that they are maintained and updated as necessary to meet company requirements and to actively participate in internal audit processes
- Overhead cost analysis
- Month end journals and reconciliations
- Assist with the standard costing and works order processes
- Ensure through timely and accurate provision of information the reporting of all financial results including financial statements, midyear reviews, forecasts, budgeting and all cost and financial reporting is done to schedule.
- Help with provision of required information for statutory reporting and taxation departments at head office.
- Offer support and advice to other locations within the division as needed.
- Provide information to support financial planning, budgeting and forecasting.
- Ensure accounting practises are carried out in accordance with current standards.
- Assist on special projects as required, as part of the Finance team and the wider business.
- Part of team which ensures that all accounting data and reporting requirements for the divisionare completed in a timely and accurate manner to corporate deadlines. This includes budgeting, planning and forecasting processes as well as regular cadence calls.
- Ensures that adequate internal controls are in place to ensure that business assets are safeguarded
- Provides timely and accurate data and analysis as required for management teams and Finance community.
- Newly qualified, passed finalist or finalist - CIMA or ACCA.
- Previous experience of cost accounting within a manufacturing environment to defined procedures, rules and policies is desirable.
- Experience of a standard costing environment is desirable.
- Previous experience of working across borders in a multi-national organisation is an advantage.
- Previous experience of project cost accounting would be advantageous.
- Knowledge and understanding of US GAAP, SoX, IFRS etc
- Previous experience of audit processes is desirable.
- Strong working knowledge MS Office (particularly Excel) is essential
- Experience of JD Edwards would be an advantage
- Strong communications and interpersonal skills which allow the job holder to influence and persuade at all levels within the organisation.
- Good analytical and problem-solving skills are required.
- Self motivated with the ability to work on own initiative either alone or as part of the team working to and achieving strict timescales
- Ability and willingness to continually expand and develop professional financial knowledge.
Job Features
| Job Category | Commercial |
| Salary | £35,000 - £40,000 |
This is an exciting opportunity to join a team of a forward thinking, well-established promotional merchandise distributer. Our client source, designs and supplies promotional merchandise and clothing to a wide range of clients from a board spectrum of industries.The business pride themselves on outstanding customer service and innovative ideas. The management team have over 40 year’s experience within in the sector but works with a youthful exuberance and energy to produce engaging and impactful products for our clients.We are looking for individuals who are confident, engaging communicators and are totally customer focussed to join their small and friendly team. You should be passionate about customer service, exceeding targets and building strong client relationships. The role responsibilities:
- Build, maintain and grow relationships with existing clients
- Understand client requirements and develop ways to meet requirements including pro-actively promoting new ideas to client
- Provide proposal for existing clients & also for potential new clients generated through other sources.
- Liaise closely with other members of the team
- Follow up customer queries and negotiate prices when required with both customers and suppliers
- Manage existing accounts as well as working to re-ignite lapsed customers and on-board new accounts
- Learn and develop knowledge of existing products
- Arrange appointments with clients as and when required
- Must be driven, enthusiastic, self-motivated and have a Pro-Active attitude to work
- Be a positive ambassador for the business by being both personable and professional
- Previous experience within a similar role would be preferable
- A proven track record in achieving and exceeding targets
- Good organisational skills. The role is fast paced, and you will be expected to manage your own workload effectively.
- A fast learner of products and services – and be willing to keep developing and enhancing this knowledge,
- Driven to achieve and exceed targets,
- Attentive to detail, with an organised approach to everything you do,
- A skilled negotiator and calm under pressure, and
- Willing to go the extra mile.
Job Features
| Job Category | Commercial |
| Salary | £23,000 - £27,000 |
This is an excellent opportunity to join a growing renewable business. You will be responsible for undertaking surveys at customers properties and designing Renewable Energy systems. These surveys include assessing Solar PV, Air Source Heat Pumps, Ground Source Heat Pumps, under floor heating, battery storage. The role responsibilities:
- Undertakes customers visits, working from plans or conducting remote surveys to measure the dimensions of roof areas for example.
- Identifies and addresses obstructions.
- Takes photos of key areas.
- Surveys cable runs between panel, inverter, batteries and home electrical supply.
- Identifies potential locations of equipment in discussion with the customer.
- Prepares reports summarising the proposal and highlights concerns or issues pertinent to the job.
- Uses the wholesaler portal to generate a supplier quote for the parts required.
- Generates a draft quotation in the finance system.
- Completes a proforma report to illustrate estimated energy generation and customer financial benefit.
- Following up on quotes as and when required.
- Full UK Driving License
- Experience of working with renewable energy industry
- Upholds the values of the organisation, acting with professionalism and integrity when dealing with people.
- Develops a team mindset by managing team dynamics and minimising conflicts.
- Uses own initiative and is self-motivated, working without the need for supervision.
Job Features
| Job Category | Commercial |
| Salary | £24,000 - £29,000 + Commission |
Our client based in County Durham are looking for experienced Air Source Heat Pump Installers to join their team. This is an excellent opportunity to work for one of the UK's leading renewable energy suppliers on either a permanent or subcontract basis. The role responsibilities:
- Installing Air Source Heat Pump systems on domestic properties.
- Ensuring all work is carried out according to manufacturer specifications and industry best practices.
- Working as part of an installation team.
- Testing and commissioning systems to verify performance and efficiency.
- Working around the Midlands going across the country East to West.
- Maintaining a high level of professionalism, work ethic, and integrity at all times.
- Level 3 or equivalent in Plumbing and Heating.
- BPEC/LCL level 3 Air Source Heat Pump installation (highly desirable).
- ACS Gas qualification is essential.
- Must have a full UK Driving License.
- Ability to travel and stay away from home as required.
- Company van.
- Fuel card.
- Working away allowance.
- Higher rates of pay for working away from home.
- Price paid per job.
Job Features
| Job Category | Construction |
| Location: | Nationwide |
| Rate: | £190 - £250 per day |
Our client based in the North East have an exciting opportunity for a time served Electrician to join their team on a permanent basis. The role responsibilities:
- Maintaining and repairing electrical systems within high security prisons.
- Performing planned preventive maintenance works.
- Installing wiring and electrical components, like switches and lights.
- Testing and inspection.
- Diagnosing and fixing problems.
- Ensuring work is carried out to the highest standards and in line with current regulations.
- Must have experience working on commercial maintenance projects.
- Electrical Installations BS 7671:2018.
- Level 3 Diploma in Electrical Installation.
- Must have a clean criminal record and no CCJ's/Black marks on a credit report.
- JIB/ECS.
- Can pass a CRB check.
- 17th/ 18th Edition.
- 2391 Testing and Inspecting or equivalent.
- Must drive and have their own transport.
- Salary depending on experience.
- Sign on bonus.
- Yearly bonus.
Job Features
| Job Category | Construction |
| Salary | £36,000 |
Our client based in County Durham are looking for an experienced IWI Surveyor to work in various locations across the UK. This is an exciting opportunity to work for one of the UK's leading renewable energy suppliers on a permanent basis. The role responsibilities:
- Carrying out loft and cavity wall surveys when needed.
- Measuring up and costing for IWI installs.
- Verify that IWI installations meet specified criteria and thermal insulation requirements.
- Documenting any findings.
- Attending prearranged appointments.
- The ideal candidate will have an excellent understanding of how to complete a cavity wall and loft installations / surveys.
- Fully qualified in Loft insulation. IWI ,Cavity wall, and Room in roof.
- Must have a full UK Driving License.
- Excellent attention to detail.
- Basic knowledge of using an iPad.
- Excellent time management and organisation skills.
- Company Uniform
- Company Van
- Fuel Card
- Company pension scheme
- Holiday entitlement
- Training on the job
- Company iPad
Job Features
| Job Category | Construction |
| Salary | £30,000 |
This is an excellent opportunity to join a growing renewable business.. You will be responsible for undertaking surveys at customers properties and designing Renewable Energy systems. These surveys include assessing Solar PV, Air Source Heat Pumps, Ground Source Heat Pumps, under floor heating, battery storage. The role responsibilities:
- Undertakes customers visits, working from plans or conducting remote surveys to measure the dimensions of roof areas for example.
- Identifies and addresses obstructions.
- Takes photos of key areas.
- Surveys cable runs between panel, inverter, batteries and home electrical supply.
- Identifies potential locations of equipment in discussion with the customer.
- Prepares reports summarising the proposal and highlights concerns or issues pertinent to the job.
- Uses the wholesaler portal to generate a supplier quote for the parts required.
- Generates a draft quotation in the finance system.
- Completes a proforma report to illustrate estimated energy generation and customer financial benefit.
- Following up on quotes as and when required.
- Previous customer service/sales experience
- Full UK Driving License
- Experience of working with renewable energy industry would be desirable
- Upholds the values of the organisation, acting with professionalism and integrity when dealing with people.
- Develops a team mindset by managing team dynamics and minimising conflicts.
- Uses own initiative and is self-motivated, working without the need for supervision.
Job Features
| Job Category | Commercial |
| Salary | £22,000-£27,000 |
Zenith People are working with our client who are looking to recruit an experienced Project Engineer on a permanent basis. The purpose of the role is to take responsibility for Project Administration, Commercial management and engineering of various products to ensure that all orders are built to the correct specification. You will also be responsible for the completion of tender documentation and operational engineering including review and interpretation of Client requirements; preparation/co-ordination of project documentation (specifications, analyses, drawings, design calculations, design reports, design plans, procedures, work packages); The role responsibilities:
- Commercial management of project including; cost control; variation control; invoicing; cash flow projections; financial reporting; import/export issues; risk management
- Compilation of tender/bid documentation
- Assist in the review of contractual requirements
- Assist in progress planning and reporting as required by the business and end Client.
- Contribution and participation in the improvement, development and implementation of company quality and management procedures
- Identify, participate, monitor and co-ordinate activities, equipment and materials associated with Health, Safety and Environmental considerations.
- Liaise with Client regarding site integration testing and/or offsite/offshore testing activity.
- Degree qualified, preferably Mechanical Engineering or other related discipline – Our client will consider applications from candidates who are not degree qualified providing they have the right level of expertise.
- A broad theoretical and practical knowledge relating to varied aspects of mechanical design and manufacture.
- Experience of computerised systems, including mathematical/spreadsheet software is necessary (Microsoft Office Word & Excel)
Job Features
| Job Category | Engineering and Manufacturing |
| Salary | £39,000 - £45,000 |
Zenith people are currently recruiting for a soft drinks manufacturer based in Southwick, Sunderland. We are currently looking for experienced Fork Lift Drivers. Immediate starts available. The role responsibilities:
- Operate a counter-balance FLT
- Loading and unloading of product
- Interaction with the touch screens systems
- Report issues with FLT, and completing daily checks
- Ensure all standard Operating procedures (SOPs) are followed
- Ensure all safe working procedures are followed
- Keep plant and site to a high level of housekeeping (5S) and support processes
- Raise any issues in a timely manner
- Adherence to all current Health, Safety and Environmental regulations and guidance including company policies
- Other duties relative to the role.
- Experience of working in a high-paced warehousing environment.
- Have a refreshed and/or current Counter-balance FLT license
- Able to work as part of a team and on own.
- Able to work on own initiative when necessary
- Able to work to within tight cycles/deadlines and with minimum supervision
- Able to work in a safe manner
- Ability to read and follow written and verbal instructions and work to standards
- Previous experience as a FLT driver.
- Strong attention to detail and commitment to producing high-quality work.
- Must be able to work 12 hour shifts.
Job Features
| Job Category | Industrial |
| Salary | £12 - £12.95 Per Hour |
Zenith People are working with our client who are a successful Manufacturer based in the Teesside Area. They are committed to providing ongoing training and investment for their staff and as a result of their recent success they are looking to recruit an experienced Estimator/Account Manager on a permanent basis. The role responsibilities:
- Assist in the development of relationships with existing and potential new customers and actively generate and price tenders for work.
- Liaise with customers and the planning/production team to ensure that a quality service is delivered within the planned timeframe.
- Along with the Management team, prioritise sourcing new work to match available capacity to maximise production.
- Generate quotations by the interpretation of engineering drawings to price materials, estimate labour times, progress tenders and create delivery schedules.
- Follow up submitted bids, and negotiate where necessary to win work within profitability margins.
- Pre-arrange and attend meetings with customers internally and externally.
- On order placement, communicate with production team and customer to ensure there is a seamless handover with the information required for the job launch.
- Negotiate extra costs for any additional work required by the customer once the job has commenced.
- Understanding of commercial risk and margins.
- Assist in the development of the company social media platforms
- Do you have a minimum of 3 years CNC programming experience?
- Degree in Mechanical Engineering (preferred) or Certificate of Higher Education
Job Features
| Job Category | Engineering and Manufacturing |
| Salary | £35,000 - £37,000 |
Our client based in County Durham are looking for an experienced Gas Engineer to join their team on a permanent basis. This is an exciting opportunity to become part of a team with one of the UK's leading renewable energy suppliers. This role includes all training needed to carry out Gas and Retrofit Surveys within domestic properties, gaining you a Retrofit qualification (PAS2035). The role responsibilities:
- Carrying out surveys on domestic gas appliances.
- Assessing properties for energy efficiency and producing Energy Performance reports.
- Producing Retrofit Assessments in compliance with PAS2035.
- Undergoing the necessary training to become a Retrofit Assessor.
- Working as part of a busy renewables team for on of the UK's leading renewable energy suppliers.
- Liaising with customers daily and providing advice on energy efficiency.
- Must have relevant Domestic Gas qualifications.
- Technically minded with good attention to detail.
- Must have a full UK Driving License.
- Experience working in ECO is desirable.
- Full training provided.
- Company van and fuel card supplied.
- Company pension scheme.
Job Features
| Job Category | Construction |
| Salary: | £30,000 |
Our client based in County Durham are looking for an experienced Gas Engineer to join their team on a permanent basis. This is an exciting opportunity to become part of a team with one of the UK's leading renewable energy suppliers. This role includes all training needed to carry out Gas and Retrofit Surveys within domestic properties, gaining you a Retrofit qualification (PAS2035). Job description:
- Carrying out surveys on domestic gas appliances.
- Assessing properties for energy efficiency and producing Energy Performance reports.
- Producing Retrofit Assessments in compliance with PAS2035.
- Undergoing the necessary training to become a Retrofit Assessor.
- Working as part of a busy renewables team for on of the UK's leading renewable energy suppliers.
- Liaising with customers daily and providing advice on energy efficiency.
- Must have relevant Domestic Gas qualifications.
- Technically minded with good attention to detail.
- Must have a full UK Driving License.
- Experience working in ECO is desirable.
- Full training provided.
- Company van and fuel card supplied.
- Company pension scheme.
Job Features
| Job Category | Construction |
This is an excellent opportunity to join a growing renewable business in York. The successful candidates will be responsible for converting surveys at customers properties into quotations and designing renewable energy systems. Quotations include assessing Solar PV, Air Source Heat Pumps, Ground Source Heat Pumps, under floor heating, battery storage. This is a fully office-based role. The role responsibilities:
- Working from plans and surveys to create an accurate quotation for customers following a survey.
- Identifies and addresses obstructions.
- Prepares reports summarising the proposal and highlights concerns or issues pertinent to the job.
- Work with the Technical managers to ensure the quotations are accurate
- Uses the wholesaler portal to generate a supplier quote for the parts required.
- Generates a draft quotation in the finance system.
- Work out heat loss calculations and provide support to customers with their quotation.
- Completes a proforma report to illustrate estimated energy generation and customer financial benefit.
- Following up on quotes as and when required.
- Works with the central sales team to ensure customers are moving through the sales process in a timely manner.
- Office administration and customer service experience.
- Computer literate in MS Office suite
- Highly organised and with attention to detail.
- Ability to build strong relationships in a professional and friendly manner.
- Is able to identify problems and facilitates a process to solve problems and resolve issues.
Job Features
| Job Category | Commercial |
| Salary | £22,000 - £24,000 |
Our client is one of the UK's leading renewable energy suppliers. They have an exciting opportunity for a Roofer with solar experience to join their team. The role responsibilities:
- Domestic solar PV installations, installing panels on a range of different roof types.
- Carrying out the roofing only side of Solar Installations.
- Travelling nationwide to various sites. Accommodation and expenses will be paid for.
- Working to set time-scales and deadlines.
- Adhering to strict safety regulations and be able to work from heights.
- Lifting heavy materials.
- Must have a full UK driving licence.
- Clean DBS or willing to do.
- Must be a time served roofer.
- CSCS card very desirable.
- Any experience with solar panel installation would be advantageous.
- Company van and fuel card.
- Working away allowance.
- Company pension.
Job Features
| Job Category | Construction |
| Salary: | Negotiable depending on experience |
Hi! We’re Zenith People, a friendly and professional recruitment agency. We possess over 20 years of experience connecting people with business. That means we help businesses grow and people realise their career ambitions. So, we will support you if you’re working for a business needing recruitment services. If you’re a person looking for a new start, we’re here to help.
Not to mention, we do both without any smoke and mirrors. Zenith People listen, and we produce because we believe in our personal and proven approach. Our recruitment consultants are experts and have in-depth knowledge of the North East recruitment market.
We use that insight to deliver tailored solutions for temporary and permanent recruitment.
And we do it across the Engineering, Manufacturing, IT, Construction and Commercial sectors. Zenith works with a fantastic range of businesses that vary in size and culture and value true partnerships.
We’re located in Hebburn, just a few miles from Newcastle; if you need recruitment assistance, we’d love to help.
What Our Clients Say
IT Recruitment
“Zenith People have been a breath of fresh air in the IT recruitment arena in the North East. They are a real pleasure to deal with, helpful, supportive, get results for us, and at the same time is not annoyingly pushy and appreciates we have day jobs to do as well as recruitment. Their support of the regional IT sector is first class. Their passion and commitment to enabling the region to be successful in filling the IT digital skills gap are so refreshing to see. Their consultants get that collaboration in the current digital climate is paramount to success for the industry as a whole. I would class Zenith People as a partner, not just one of our suppliers.”
Michelle Crosby
Engineering and Manufacturing Recruitment
“I have worked with Zenith People since the business started way back in 2001 and have always had a strong relationship with the team. They understand the North East candidate market extremely well, enabling them to provide the best advice and guidance around recruitment. I wouldn’t hesitate to recommend them as your recruitment agency.”
Lee Selkirk
Construction & Commercial Recruitment
“We have been working with Zenith People now for over two years, and they have provided us with a range of services, including the recruitment of Trades, IT, Administration & Customer Support, HR and Technical staff. They have also provided apprenticeship training, leadership and management workshops and other staff training programmes where required. During that time, we have found them to be a reliable and consultative partner who provide a value-adding service that holds our business objectives and interests at heart. They are interested in what is best for our business and want to work together to help us successfully deliver our business strategy.”
Phil Pallister
Commercial & IT Recruitment
“Zenith People is a brilliant example of what a true partner looks like – highly responsive, behaves like one of your team and incredibly professional. The value they have added ranges from helping us specify what skills and expertise we need right through to rapidly scaling our operations. We wouldn’t hesitate in recommending them as a recruitment partner.”
Nicki Clarke
Engineering and Manufacturing Recruitment
Faurecia Washington plant has been working in partnership with Zenith People since 2001. Zenith People are our preferred recruitment agency to supply temporary agency workers for our production and logistics operations. We have always found that Zenith People work with the business to find solutions and will go the extra mile to ensure a first-class service.
Diane Cartmell
DID YOU KNOW?
We offer an extensive range of apprenticeship, pre-employment, upskilling and commercial training through our sister company Zenith Training.
