Sales and Service Executive

South Tyneside
Posted 2 days ago
Full time, Permanent

Our client is a highly successful manufacturing company based in South Tyneside that is currently expanding. They have an excellent reputation for the well-being of their staff including ample opportunities for training and progression. The business is looking for driven and talented individuals with a background in customer service who are looking to build a long-term career. The role will be paying £21,000 basic + bonuses.


The role responsibilities:

  • Processing of orders via telephone or emails ensuring high levels of accuracy at all times
  • Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises
  • Proactively maximise all sales opportunities from inbound calls
  • Processing of orders via telephone and emails
  • Maintain accurate customer records and sales development activities
  • Operate effectively within current policies and procedures
  • Liaise with, internal departments and sister companies
  • Partake in team briefings and communicate with team leader and other team members to address issues
  • Attend training sessions and participate in their development programme to develop knowledge


The person we’re looking for:

  • Experience of working within a customer service environment is essential
  • Effective communicator both verbally and written and capable of quickly building rapport with customers
  • Being able to work accurately under pressure, prioritising workload
  • Enthusiastic and highly self-motivated
  • Team player, willing to adapt to new challenges and changes



  • The role is Monday-Friday, no late nights or weekends
  • Excellent training and ongoing development
  • Progression opportunities
  • Bonus structure
  • Friendly teams and social events


By applying for this opportunity, you agree that Zenith People Ltd may share your details with the end client at the shortlist stage. If you have the relevant skills and the drive to enhance your career, we would love to speak with you. Apply now or give us a call – 0191 428 6444.

Job Features

Job CategoryCommercial

Apply Online

A valid email address is required.