Outbound Telephone Researcher

South Tyneside
Posted 3 weeks ago

Zenith Commercial are representing a new client on their search for several Telephone Researchers working within the education sector. This is an excellent opportunity for all candidates with customer service experience gained from any sector.


The role responsibilities:


  • Making outbound calls to current students taking feedback on courses
  • Working in a target driven environment to how many dials per hour
  • No sales are involved in the role; the calls are purely research-based


The person we’re looking for:


  • Customer service experience
  • Experience of working in a contact centre is preferred although not essential as full training given
  • Customer service focused
  • Happy to work the following shifts they fall from 9 am to 8 pm (Ten-hour shifts) Monday to Thursday, and on Fridays from 9 am-12 pm. The current hours are 9 am-7 pm Monday to Thursday, but these can change in the future


The benefits and additional information:

  • No working weekends
  • 10-hour shifts meaning more time off; 3-day weekends at the moment
  • Shift always fall between 9 am and 8 pm Monday to Thursday and Friday 9 am and 12 pm
  • Training and support are provided throughout
  • Excellent Location – South Shields, within 5 minutes of bus and metro routes and free-car parking is available on site


By applying for this opportunity, you agree that Zenith People Ltd may share your details with the end client at the shortlist stage. If you have the relevant skills and the drive to enhance your career, we would love to speak with you. Apply now or give us a call – 0191 428 6444.

Job Features

Job CategoryCommercial
Salary£8.91 p/h

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