• Full Time
  • Gateshead
  • Salary: £16000

We are proudly representing our client who are a leading business in the commercial sector. Due to recent growth they are now looking for a number of customer service advisors to their team. If you are looking for a new role, please apply immediately.

Responsibilities:
– Handle inbound calls from consumers and distributors
– Address customer enquiries via telephone and email
– Providing quality advice and information to consumers and distributors
– Resolve queries and keep customers updated on the status of their enquiries
– Process inbound promotional claims accurately and efficiently
– Make effective use of down time, by assisting colleagues with other tasks or promotions

Person Specification:
– Excellent verbal and written communication skills
– Must be fluent in both written and spoken German and English
– IT literate with a sound knowledge of databases and Microsoft Office
– To be proactive and work on your own initiative
– Be a good team player and committed to their work
– Able to work Monday – Friday 8am – 4pm

Apply Today!

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