• Gateshead
  • Salary: ££9.74

Overview

Zenith People are proudly representing a public sector client who are looking for a temporary Administrator to join their team to support in an increase in work. Opportunities for the contract to extend or be offered permanent will be there for the right person.

Zenith People are proudly representing a public sector client who are looking for a temporary Administrator to join their team to support in an increase in work. Opportunities for the contract to extend or be offered permanent will be there for the right person.

The Role
• Provide general administrative assistance to the overall service including monitoring post, filing, photocopying and ordering stationery and other relevant duties
• Accurately administer all referrals and triage to appropriate teams within the service
• Act as a central point for all referrals and customer enquiries received via telephone, e-mail, website, face to face and other relevant source
• Respond professionally, effectively and accurately to enquiries and complaints from customers, colleagues and partner agencies and sharing relevant information, including verbally, written and via e-mail and website
• Arranging multi-disciplinary meetings, team meetings and events including booking rooms, arranging transport and catering, accurate minute / note taking
• Undertake customer satisfaction surveys
• Process all confidential and sensitive data in line with the Data Protection Act and GDPR regulations.
• Accurately update and maintain computer records and systems used by the organisation.
• Adhere to role related risk assessment and report any hazards and non-compliance in the workplace where appropriate
• Undertake weekly interview alarm checks
• Undertake daily risk related applicant checks

The Person
• Excellent communication skills
• Good organization and prioritising skills
• Working in front line services
• Ability to work on own initiative and as part of a team
• Good ICT skills
• Minimum of 5 GCSE’s or equivalent at Grade C or above or relevant experience.
• To be able to demonstrate an understanding of what equality and diversity means in the workplace

Desirable
• Previous experience of working within social housing environment
• Knowledge of housing and homelessness legislation
• Working in a multi-agency working
• GDPR and Data Protection

Apply Today!

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