Zenith People are proudly representing an international organisation who are looking for an Account Manager to join their highly motivated team. This is an excellent opportunity for an individual looking for career progression.
- Responsible for selling the value of the company’s products and services to existing base.
- Consistently meets or exceeds monthly sales activity goals by utilising consultative selling and overcoming objections selling approaches.
- Establishes and maintains a high level of customer satisfaction in all sales transactions.
- Identifies and maximises opportunities to up-sell and cross-sell customers.
- Does outbound calling to existing subscribing customers.
- Handles inquiries with regard to product, pricing, order expediting, and customer relations.
- Handle all incoming phone calls with courtesy and professionalism.
- Pays close attention to details and accuracy while processing orders.
- Ability to learn order processing system regarding all aspects of order entry and maintains accurate records of all sales activities and customer communications within Infor CRM.
- Demonstrates a full understanding of current marketing campaigns and offers and has the ability to communicate them clearly to customers at every sales opportunity
- Remains knowledgeable and up to date on changes and developments of product lines.
- Responds to customer complaints in a professional manner; attempts to resolve complaints successfully and upsell in accordance with established guidelines.
- Excellent closing skills
- Must have experience of Microsoft Office, Word, Excel, PowerPoint and Outlook
- Strong negotiation skills
- Ability to work under pressure
- Typically, requires 2 or more years of experience within the industry in a sales role.
- Existing employees must be with the company a minimum of 90 days before applying.
- Contributory Pension Scheme
- 25 days annual leave, plus the option to purchase up to 3 days extra for the following year
- Free day off on your Birthday
- Dental, Optical and Alternative Health care cash back scheme
- Subsidised gym
- Public transport season ticket loan scheme
- Childcare Vouchers
- Computershare Scheme
- Cycle to Work Scheme
- Transport Scheme
- Friday Afternoon Club
- Catered Tasty Tuesday lunch, once a month
- Free fruit!